Managed IT Network Support done the right way.
We would love to become your On-Demand IT Department!
To help users resolve their IT problems quickly and efficiently, GratifyIT offers unlimited Live Help Desk support as a core component of our managed service plans. This resource is staffed with certified network consultants who are ready at a moment’s notice to assist anyone in your organization. Thanks to our live online support technology, our certified help desk consultants are able to quickly troubleshoot the problem by seeing exactly what is happening on a user’s computer screen. No more wasting time trying to explain what’s wrong since our experts can experience it right alongside you. Additionally, we know that not every one of your users is computer savvy. Therefore, our experts can even take control of the computer when simply providing instructions is just not enough.
- Business Class Antivirus Protection
- Patch Management
- Backup & Disaster Recovery
- Web Protection
- Industry Specific Software
- Policy Management
- 24/7/365 System Health Monitoring
- Daily, Nightly, Weekly and Monthly Maintenance Tasks
- Remote Support
- Asset Management
- Risk Intelligence
- Dashboard and Customer Portal Access
- Daily, Weekly and Monthly Reporting